Shipping policy
Shipping Policy
Shipping & Delivery
At Spirial, we are committed to delivering your orders safely and on time across India.
Delivery Coverage
We currently provide Pan India delivery and ship to most serviceable pin codes across the country.
Processing Time
- Orders are typically processed within 1-2 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
- Standard delivery usually takes 5-7 business days from the date of dispatch.
- Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- We may offer free shipping on select orders, promotions, or minimum purchase values.
Order Tracking
Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp (if provided) to monitor your shipment's progress.
Delayed Deliveries
While we strive to deliver within the estimated timeframe, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding in such situations.
Incorrect Address Information
Please ensure that your shipping address and contact details are accurate at the time of placing the order. Spirial will not be responsible for delays or non-delivery caused by incorrect information provided by the customer.
Damaged or Missing Items
If you receive a damaged package or if any item is missing from your order, please contact our customer support within 48 hours of delivery with relevant photos and order details for prompt assistance.